Terms of Service
Last updated: October 3, 2026
Welcome to Assembly Pros. Please read these Terms of Service ("Terms") carefully before using the assemblypros.com website (the "Platform"). The Platform is owned and operated by Niche Leads, LLC ("Company", "we", "us", "our"), a Kentucky limited liability company. By accessing or using the Platform, or by submitting a booking request, you ("Customer", "you", "your") agree to be bound by these Terms. If you do not agree to these Terms, do not use the Platform.
1. Overview of the Platform
Assembly Pros is an online marketplace that connects customers who need assembly and installation services with independent, third-party service professionals ("Service Providers"). The Platform allows you to browse services, view pricing, schedule appointments, and process payments.
Niche Leads, LLC primarily operates as a technology and booking platform. In certain service areas, Niche Leads, LLC (doing business as Assembly Pros) also operates as a Service Provider and performs on-site work directly. In all other areas, on-site work is performed by independent, third-party Service Providers who use the Platform to receive and manage customer bookings.
2. Scope of Services
Services offered through the Platform are limited to assembly, installation, and related tasks that do not require a licensed trade. Service Providers do not perform work that requires a licensed electrician, plumber, gas fitter, or any other licensed tradesperson. This includes, but is not limited to, running new electrical wiring or circuits, connecting gas lines, and installing new plumbing or water lines.
Some products (such as saunas, outdoor kitchens, gas grills, and structures with electrical fixtures) may require utility connections to be fully functional. It is the Customer's responsibility to arrange any licensed trade work separately. Service Providers will assemble and install the product itself but will not connect it to electrical, gas, or water supplies unless the connection involves only a standard plug-in to an existing outlet or attachment to an existing, accessible water hookup that does not require tools or modification.
3. Relationship of the Parties
Service Providers are independent businesses. They are not employees, agents, joint venturers, partners, or subcontractors of Niche Leads, LLC. We do not supervise, direct, or control the manner or method by which Service Providers perform their work.
When you submit a booking through the Platform, you are entering into a direct service agreement with the Service Provider assigned to your area. Niche Leads, LLC is not a party to that agreement. Your use of the Platform does not create an employment, agency, or partnership relationship between you and Niche Leads, LLC.
4. Eligibility
You must be at least 18 years old and capable of entering into a binding agreement to use the Platform. By using the Platform, you represent and warrant that you meet these requirements.
5. Account and Booking
You may be required to provide personal information such as your name, email address, phone number, service address, and payment details in order to submit a booking. You agree to provide accurate, current, and complete information and to update it as necessary.
When you submit a booking, you select three preferred arrival windows. The Service Provider confirms one of those windows promptly. If none of your selected windows are available, the Service Provider or our team will contact you to arrange an alternative. A confirmed booking represents a commitment between you and the Service Provider.
6. Pricing and Payment
Prices displayed on the Platform are flat-rate prices in U.S. dollars. The price shown at checkout is the price you pay unless additional services are requested on site. Some service areas may include a travel fee, which is disclosed before you complete your booking.
For certain services or products where flat-rate pricing is not available, the price shown is an estimate only. In those cases, your booking is submitted as a quote request and one or more Service Providers will contact you to discuss the scope of work and agree on a final price before any work is performed. No payment is collected until you and the Service Provider have agreed on the price.
Payments are processed through Stripe, a third-party payment processor, on behalf of the Service Provider. The Service Provider is the merchant of record. Your credit card or debit card statement will display the Service Provider's business name, not Assembly Pros or Niche Leads, LLC.
Payment is typically collected after the service is completed. In some cases, a deposit or travel fee may be collected at the time of booking. Your payment method is securely stored on file by Stripe for the purpose of charging the remaining balance upon completion of service. By providing your payment information, you authorize the Service Provider (via the Platform's payment processor) to store your payment method and charge the agreed-upon amounts.
Refund and chargeback requests related to completed services should be directed to the Service Provider, as they are the merchant of record. Niche Leads, LLC may assist in facilitating communication but is not responsible for issuing refunds for services performed by Service Providers.
7. Tips
After a completed service, you may have the option to leave a voluntary tip through the Platform. Tips are processed through Stripe and go to the Service Provider responsible for your job. Service Providers are required to pass all tips on to the team members who performed the work. Tips are optional and non-refundable.
8. Cancellation and Rescheduling
You may cancel or reschedule a booking by contacting us before your confirmed arrival window. Cancellations made close to the scheduled appointment time may be subject to a cancellation fee. Service Providers may also cancel or reschedule due to weather, safety concerns, illness, or other circumstances.
If the assigned technician is already en route to or has arrived at the service location, any deposit or travel fee collected at the time of booking is nonrefundable. The remaining balance will not be charged.
9. Customer Responsibilities
You agree to:
- Ensure all items to be assembled are present, unassembled, and in their original packaging at the service location prior to the appointment
- Provide a safe, clean, and accessible workspace with adequate lighting and clearance for the Service Provider to perform the work
- Be present (or have an authorized adult present) at the service location during the appointment
- Communicate any special instructions, access requirements, or site conditions in advance
- Inspect the completed work before the Service Provider leaves and raise any concerns at that time
If items are missing parts, damaged, or not at the service location, the Service Provider may not be able to complete the work. Additional visits may be required and may incur additional charges.
10. Satisfaction Guarantee
Assembly Pros stands behind the quality of work performed through the Platform. If you are not satisfied with the completed service, contact us within 48 hours and we will work with the Service Provider to address your concerns, which may include sending a technician back to correct the issue at no additional charge. This guarantee does not cover damage caused by product defects, missing parts, or conditions outside the Service Provider's control. It does not entitle you to a refund for services that were completed as described.
11. Service Provider Obligations
Service Providers who use the Platform agree to maintain appropriate business licenses, insurance, and qualifications. Service Providers also agree to pass all customer tips received through the Platform on to the team members who performed the work. However, Niche Leads, LLC does not independently verify or guarantee the credentials, insurance status, or licensing of any Service Provider on an ongoing basis. We encourage you to ask your Service Provider about their qualifications if you have questions.
12. Service Provider Relationship with the Platform
Service Providers access the Platform under a separate agreement with Niche Leads, LLC. That agreement may be terminated by Niche Leads, LLC at any time, with or without cause. Termination of a Service Provider's access does not affect any existing obligations between the Service Provider and customers for bookings already confirmed.
13. No Warranty on Services Performed
Niche Leads, LLC makes no warranties, express or implied, regarding the quality, safety, timeliness, or outcome of any services performed by Service Providers. Any warranty or guarantee on workmanship is between you and the Service Provider. We do not inspect, supervise, or approve completed work.
The Platform is provided on an "as is" and "as available" basis. We make no warranties that the Platform will be uninterrupted, error-free, or free of harmful components.
14. Limitation of Liability
To the fullest extent permitted by applicable law, Niche Leads, LLC, its officers, directors, members, employees, and affiliates shall not be liable for:
- Any acts, omissions, errors, or negligence of any Service Provider
- Property damage, personal injury, or death arising from services performed by a Service Provider
- The quality, completeness, or timeliness of any work performed by a Service Provider
- Any dispute between you and a Service Provider
- Loss of data, revenue, profits, or business opportunities related to your use of the Platform
- Any indirect, incidental, special, consequential, or punitive damages
In no event shall Niche Leads, LLC's total aggregate liability to you for all claims arising out of or related to your use of the Platform exceed one hundred dollars ($100.00) or the amount of platform fees paid by you in the twelve (12) months preceding the claim, whichever is greater.
15. Assumption of Risk
You acknowledge and agree that the use of any service booked through the Platform involves inherent risks, including but not limited to property damage, product defects, and personal injury. You voluntarily assume all such risks. You agree that Niche Leads, LLC is not responsible for the actions or inactions of any Service Provider, and that your sole remedy for any issue with completed work is against the Service Provider directly.
16. Indemnification
You agree to indemnify, defend, and hold harmless Niche Leads, LLC, its officers, directors, members, employees, and affiliates from and against any and all claims, losses, damages, liabilities, costs, and expenses (including reasonable attorney's fees) arising out of or related to:
- Your use of the Platform
- Your breach of these Terms
- Any dispute between you and a Service Provider
- Your violation of any applicable law or regulation
- Any content or information you provide through the Platform
17. Dispute Resolution
If you have a concern about the quality of work performed, we encourage you to contact us. We will make commercially reasonable efforts to facilitate communication between you and the Service Provider. However, Niche Leads, LLC is not obligated to mediate, arbitrate, or resolve disputes between customers and Service Providers.
Any dispute arising from these Terms or your use of the Platform (not involving on-site services) shall be resolved through binding arbitration administered in accordance with the rules of the American Arbitration Association, conducted in Casey County, Kentucky. Any legal action or proceeding that is not subject to arbitration shall be brought exclusively in the state or federal courts located in or serving Casey County, Kentucky. You agree to waive any right to a jury trial or to participate in a class action.
18. Communications
By providing your phone number and email address, you consent to receive booking confirmations, appointment reminders, and service-related communications from Assembly Pros and your assigned Service Provider via email, SMS, or phone. You may opt out of promotional messages at any time, but you may not opt out of transactional messages related to active bookings.
19. Intellectual Property
All content on the Platform, including text, graphics, logos, images, software, and design, is the property of Niche Leads, LLC or its licensors and is protected by applicable intellectual property laws. You may not copy, modify, distribute, sell, or create derivative works from any content on the Platform without our prior written consent.
"Assembly Pros" and the Assembly Pros logo are trademarks of Niche Leads, LLC. You may not use these marks without our written permission.
20. User Content
If you submit reviews, photos, or other content through the Platform, you grant Niche Leads, LLC a non-exclusive, royalty-free, perpetual, irrevocable, worldwide license to use, display, reproduce, and distribute that content in connection with the Platform and our marketing. You represent that you own or have the right to submit any content you provide.
21. Prohibited Conduct
You agree not to:
- Use the Platform for any unlawful purpose
- Submit false, misleading, or fraudulent information
- Attempt to circumvent the Platform to engage Service Providers directly for the purpose of avoiding Platform fees
- Interfere with or disrupt the Platform or its infrastructure
- Scrape, harvest, or collect information from the Platform by automated means
- Impersonate any person or entity
22. Third-Party Links, Services, and Affiliate Disclosure
The Platform may contain links to third-party websites or services, including links to retailers where you can purchase products. We do not control and are not responsible for the content, privacy practices, or availability of those sites. Your use of third-party services is at your own risk and subject to their terms.
Some links on the Platform may be affiliate links. This means that if you click a link and make a purchase on a third-party site, we may earn a commission at no additional cost to you. Affiliate relationships do not influence our service recommendations, pricing, or catalog. This disclosure is made in accordance with the Federal Trade Commission's guidelines on endorsements and testimonials.
23. Modifications to Terms
We reserve the right to modify these Terms at any time. Changes will be posted on this page with an updated revision date. Your continued use of the Platform after changes are posted constitutes acceptance of the revised Terms. If we make material changes, we may notify you by email or by posting a notice on the Platform.
24. Termination
We may suspend or terminate your access to the Platform at any time, with or without cause, and with or without notice. Upon termination, your right to use the Platform ceases immediately. Sections that by their nature should survive termination (including limitation of liability, indemnification, and dispute resolution) will remain in effect.
25. Severability
If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.
26. Entire Agreement
These Terms, together with our Privacy Policy, constitute the entire agreement between you and Niche Leads, LLC regarding your use of the Platform, and supersede all prior agreements, understandings, and communications.
27. Governing Law
These Terms are governed by and construed in accordance with the laws of the Commonwealth of Kentucky, without regard to its conflict of law principles.
28. Contact
If you have questions about these Terms, please contact us:
- Email: support@assemblypros.com
- Niche Leads, LLC
10144 S KY 501
Liberty, KY 42539